Yes. All Lunara formulas are free from sulphates, parabens, synthetic dyes, and harsh fragrances. They are developed with dermatological care and are gentle enough for daily use on sensitive skin. If you have a specific skin condition, we recommend doing a patch test before full application.

Absolutely. Lunara is 100% cruelty-free — we never test on animals at any stage of production. The majority of our products are also vegan; any exceptions will be clearly noted on the product page.

Most Lunara products have a shelf life of 12–24 months unopened, and 6–12 months after opening. You'll find the PAO (Period After Opening) symbol on each product — the number inside indicates how many months you have after first use. Store in a cool, dry place away from direct sunlight for best results.

Yes — our range is designed to work beautifully as a complete routine. A simple morning routine would be: Glow Reset Facewash → Radiance Serum → Velvet Day Moisturiser SPF 30. For evenings: Botanical Silk Soap or Facewash → Glow Face Oil → Deep Hydration Cream or Overnight Renewal Mask.

Standard delivery takes 4–7 business days across India. Express delivery (2–3 business days) is available at checkout for select pin codes. Orders are processed within 1–2 business days of placement.

Yes! We offer free standard shipping on all orders above ₹999. For orders below ₹999, a flat shipping fee of ₹79 applies.

Currently we ship within India only. International shipping is something we're actively working towards — sign up for our newsletter to be the first to know when we expand.

We offer hassle-free returns within 15 days of delivery for unopened, unused products in their original packaging. If you received a damaged or incorrect item, we'll arrange a replacement or full refund — no questions asked.

Simply email us at hello@lunara.in with your order number and reason for return. Our team will respond within 24 hours with next steps. Refunds are processed within 5–7 business days of receiving the returned item.

We accept all major credit and debit cards, UPI (GPay, PhonePe, Paytm), net banking, and EMI options via Razorpay. All transactions are 100% secure and encrypted.

Orders can be modified or cancelled within 12 hours of placement. After that, the order enters processing and cannot be changed. Please email us immediately at hello@lunara.in if you need to make a change.